Features

Custom AI chatbot integrations.

Marrowi connects your website chat, WhatsApp conversations, approved knowledge base, and admin workflows into one practical chatbot system.

01Core capabilities

Six capabilities, built for real workflows

Give customers useful answers from your own content, and give your team the visibility, controls, and integrations needed to support the conversation after the bot replies.

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Capability 01 of 06

Grounded answers

Every answer starts with your approved knowledge base. Marrowi filters the question, searches relevant content, and responds from the best matching material instead of guessing from the open internet.

  • Query filtering and rewriting
  • Vector search over your content
  • Answers grounded in approved sources

02Structured benefits

Useful for the teams behind the customer experience

Marrowi supports the full path around a conversation: instant answer, clean handoff, searchable history, and measurable operations.

For support teams

  • Answer repeat questions from approved content.
  • Review full transcripts before a human replies.
  • Route conversations into the right support workflow.

For operations teams

  • Keep website chat, WhatsApp, and back-office context connected.
  • Use dashboard visibility to monitor usage, cost, and latency.
  • Control which knowledge sources are available to each workflow.

For growth teams

  • Learn what visitors ask before they contact sales.
  • Turn qualified conversations into cleaner follow-up.
  • Add a polished chatbot without rebuilding the website.

Next step

See how the chatbot fits your workflow

Walk through the website widget, knowledge base, dashboard, WhatsApp path, and custom handoff options for your business.